Products & Services Pricing

This page provides details about pricing, fees, and charges applicable to products and services available on SeekMyCare.

1. Business Model

SeekMyCare is a freemium, zero-commission healthcare discovery platform connecting patients with human healthcare providers, veterinary services, pharmacies, medical equipment rentals, and other healthcare support resources.

- Providers list services for free and manage their own bookings.
- Customers can request appointments, orders, and rentals at no booking fee.
- SeekMyCare does not handle service payments or take commissions. All charges for services or products are paid directly to the provider.
- Platform revenue comes from ads and optional freemium features for both providers and patients.

2. Service Pricing

All service prices are set by providers and displayed clearly on the platform before any booking. Pricing may vary based on:

  • Type of service (consultation, therapy, home care, veterinary)
  • Provider or seller
  • Duration, scope, or complexity of the service
  • Applicable taxes or statutory levies

3. Product & Equipment Pricing

Product and rental prices (if applicable) are determined by providers and displayed clearly before checkout. Additional charges such as delivery, handling, or packaging, if any, are also disclosed in advance.

4. Payment & Platform Charges

SeekMyCare does not process or hold service payments. Customers pay providers directly. The platform does not charge commissions on any service or product.
Optional payments for freemium features or subscriptions are handled securely via payment gateways.

5. Taxes

Applicable taxes, including GST or other statutory levies, are displayed by providers and applied according to Indian law.

6. Price Updates

Providers may update their service or product prices at any time. Changes do not affect confirmed or completed bookings.

7. Billing & Invoices

Users receive confirmations from SeekMyCare for platform-related transactions, while providers issue invoices directly for services or products. Support is available for any billing queries.

8. Transparency & Dispute Handling

SeekMyCare promotes full transparency of provider pricing and taxes. Platform disputes can be reported via support, while service-specific issues should be resolved with the respective provider. SeekMyCare assists in mediation if needed.

For questions regarding pricing, fees, or charges, please visit our Contact page.