Service Fulfillment & Delivery

SeekMyCare is a freemium, zero-commission healthcare discovery platform. We connect patients and families with trusted healthcare providers, pharmacies, and equipment rental services.

All services, deliveries, or on-site visits are directly managed by the respective provider or their authorized partners. SeekMyCare facilitates discovery and coordination only — we do not handle physical delivery or service execution.

• Estimated service timelines are provided by the provider or logistics partner and may vary based on location, availability, and service type.
• Tracking, confirmations, or visit reminders, where applicable, are shared by the provider or their partners.
• Any delays, rescheduling, or fulfillment issues are handled by the provider, with SeekMyCare offering coordination assistance if required.

SeekMyCare also supports automated patient notifications to improve care engagement, including:

• Booking confirmations
• Pre-visit reminders
• Post-visit check-ins
• Review and rating requests
• Optional ongoing care nudges (with consent)

For any delivery, service, or follow-up queries, you can raise a support ticket via our Contact page. SeekMyCare will assist in coordinating with the relevant provider to help resolve your issue.